Connect Zendesk to Callerapi
When something happens in Zendesk, Notis takes the next step in Callerapi. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Callerapi
View exampleCheck new Zendesk users for phone risk
When a Zendesk user is created, look up their phone number in Callerapi and summarize reputation, carrier details, and FTC complaints for your support team.
View exampleBuild a business phone profile for new Zendesk users
Enrich each newly created Zendesk user with Callerapi business, carrier, reputation, and complaint information for faster triage.
View exampleAssess verification readiness for new Zendesk users
Use Callerapi data to flag whether a new Zendesk user's phone appears suitable for a verification step.
View examplePrepare a fraud review brief for new Zendesk users
Create a concise fraud review brief from Callerapi signals whenever Zendesk creates a new user.
View exampleAdd caller routing context for new Zendesk users
Look up a new Zendesk user's number and summarize business and carrier details that help route the request to the right team.
View exampleScreen new Zendesk ticket requesters for spam
When a Zendesk ticket is created, inspect the requester's E.164 phone number with Callerapi and summarize spam and complaint indicators.
View exampleSummarize customer phone reputation on new tickets
Attach a concise Callerapi phone reputation summary to the triage report for each newly created Zendesk ticket.
View exampleCheck callback risk before a Zendesk response
Use Callerapi phone data to flag reputation and complaint risks before an agent calls or texts a new ticket requester.
View exampleIdentify business callers on new Zendesk tickets
Check the requester's number with Callerapi and summarize available business and carrier details for a new Zendesk ticket.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Callerapi. A trigger fires from one place; an action lands in another.
Zendesk triggers
Callerapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
Tool to retrieve information about the authenticated user, including email and credit usage details. use after authentication to fetch credits spent, monthly allocation, and credits left.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Callerapi
Connect any two apps with Notis in the middle.
Zendesk and Callerapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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