Turn phone submissions into business caller profiles
Enrich a phone submission with business and carrier context before your team follows up.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Why this helps
Intake systems often collect a phone number but leave the team to research who may be behind it.
- Add context to incoming numbers
- Identify likely business callers
- Reduce repeated research
Setup
Build it in a few focused steps.
- 1Connect Callerapi and the webhook source once in the Notis portal.
- 2Create an automation for business phone lookup.
- 3Tell Notis to read the webhook's E.164 number, call Callerapi Get Phone Number Information, and summarize business, carrier, reputation, and FTC complaint details with unavailable fields marked clearly.
- 4Choose a webhook trigger and select a report channel.
- 5Send one real phone submission to test the profile.
Questions about this workflow
What if Callerapi has no business record?
The report should say business details were unavailable and still include any returned carrier or reputation data.
Can this handle multiple numbers in one webhook?
Only if your instruction and webhook payload clearly define how to process each number. Otherwise send one number per run.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Callerapi. A trigger fires from one place; an action lands in another.
Zendesk triggers
Callerapi actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Phone Number Information
Tool to retrieve detailed information about a specific phone number, including reputation, business and carrier details, and ftc complaints. use when the number is in e.164 format and set hlr=true to include hlr data (adds 1-3 seconds to response).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get User Information
Tool to retrieve information about the authenticated user, including email and credit usage details. use after authentication to fetch credits spent, monthly allocation, and credits left.
New User Created
Triggered when a new user is created in Zendesk.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Callerapi, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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