Connect Pagerduty to Onedesk
When something happens in Pagerduty, Notis takes the next step in Onedesk. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Pagerduty to Onedesk
Log PagerDuty incident response in OneDesk
Record each PagerDuty incident response as a OneDesk worklog so time spent never gets lost.
Find related OneDesk tickets during an incident
When PagerDuty sends an incident, retrieve relevant OneDesk tickets so the responder sees existing context immediately.
Pull OneDesk comments into incident response
Retrieve OneDesk comments related to a PagerDuty incident so prior decisions and customer updates are easy to find.
Check customer feedback when services alert
Retrieve OneDesk feedback items connected to an affected PagerDuty service so impact is easier to understand.
Review OneDesk tickets against on-call patterns
On a schedule, use PagerDuty context to review OneDesk tickets that may need follow-up after recurring incidents.
Fetch OneDesk issue details for incident triage
Retrieve a matching OneDesk issue when PagerDuty reports an incident so responders can triage with existing technical context.
Audit OneDesk worklogs against PagerDuty response
Run a monthly audit of OneDesk worklogs against PagerDuty activity to spot missing response records.
Check OneDesk timesheets after an incident
Retrieve related OneDesk timesheet details when PagerDuty sends an incident so effort and ownership are easier to reconcile.
Review OneDesk timesheets for on-call coverage
Use a recurring PagerDuty review to retrieve OneDesk timesheets and identify unrecorded or unclear on-call effort.
Supported Triggers and Actions
Notis builds workflows that link Pagerduty to Onedesk. A trigger fires from one place; an action lands in another.
Pagerduty triggers
Onedesk actions
Create Worklog Entry
Tool to create a worklog entry. use after confirming object type, object id, and user id. logs time spent on objects such as tickets, tasks, or projects.
Delete Attachment
Tool to delete a specific attachment. use when you need to remove an existing attachment by its id after confirming its details.
Delete Comment
Tool to delete a specific comment by its id. use when you have confirmed the comment should be removed.
Delete Customer
Tool to delete a customer. use after confirming the customer id before removal. example: {'customer id': '12345'}
Delete Message
Tool to delete a specific message. use when you need to remove an existing message by its id after confirming its details.
Delete Project
Tool to delete a project by its id. use when you need to remove a project from onedesk after confirming it's no longer needed. example: {'project id': 123}
Delete Requirement
Tool to delete a requirement. use when you need to remove a requirement by its id after confirmation. example: {'requirement id': '12345'}
Delete Task
Tool to delete a specific task. use when you need to remove an existing task by its id after confirming its details.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Pagerduty and Onedesk
Connect any two apps with Notis in the middle.
Not just Pagerduty and Onedesk. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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