Find missing incident-response worklogs
Close the gap between the work your team did and the work your systems recorded.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Get Worklogs
Tool to retrieve all worklogs. use when you need to list or process existing worklog entries.
Why this helps
Operational reporting becomes unreliable when incident effort is remembered inconsistently.
- Improves reporting accuracy
- Reveals unlogged effort
- Creates a low-effort accountability loop
Setup
Build it in a few focused steps.
- 1Connect PagerDuty and OneDesk to Notis once.
- 2Create the automation through the portal or by asking Notis in plain language.
- 3Tell Notis to review recent PagerDuty response activity, retrieve OneDesk worklogs, and report likely gaps or mismatches.
- 4Choose a monthly cron trigger, select a reporting channel, and test the review.
Questions about this workflow
Does the audit change worklogs?
No. It identifies likely gaps for review.
Can the schedule be more frequent?
Yes. Choose the recurring cadence that fits your operating rhythm.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Pagerduty to Onedesk. A trigger fires from one place; an action lands in another.
Pagerduty triggers
Onedesk actions
Create Worklog Entry
Tool to create a worklog entry. use after confirming object type, object id, and user id. logs time spent on objects such as tickets, tasks, or projects.
Delete Attachment
Tool to delete a specific attachment. use when you need to remove an existing attachment by its id after confirming its details.
Delete Comment
Tool to delete a specific comment by its id. use when you have confirmed the comment should be removed.
Delete Customer
Tool to delete a customer. use after confirming the customer id before removal. example: {'customer id': '12345'}
Delete Message
Tool to delete a specific message. use when you need to remove an existing message by its id after confirming its details.
Delete Project
Tool to delete a project by its id. use when you need to remove a project from onedesk after confirming it's no longer needed. example: {'project id': 123}
Delete Requirement
Tool to delete a requirement. use when you need to remove a requirement by its id after confirmation. example: {'requirement id': '12345'}
Delete Task
Tool to delete a specific task. use when you need to remove an existing task by its id after confirming its details.
Connect any two apps with Notis in the middle.
Not just Pagerduty and Onedesk. Any combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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