Connect Zendesk to Agenty
When something happens in Zendesk, Notis takes the next step in Agenty. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Agenty
Turn New Zendesk Tickets into Agenty Customer Research Agents
When a Zendesk ticket arrives, create an Agenty agent that researches the customer issue context across approved web sources.
Create an Agenty Onboarding Agent for Every New Zendesk User
When a Zendesk user is created, create an Agenty agent that gathers public company or product context for a smoother onboarding handoff.
Refresh an Agenty Agent Input from a New Zendesk Ticket
Use each new Zendesk ticket to update an existing Agenty agent's input with the latest investigation target or URL.
Start an Agenty Job for Every New Zendesk Ticket
When a new Zendesk ticket arrives, start a prepared Agenty agent job to investigate the issue using its configured inputs.
Create an Agenty List for New Zendesk User Research
When a Zendesk user is created, create an Agenty list to organize the research queue for that customer segment or cohort.
Create an Agenty Project for High Priority Ticket Research
When a Zendesk ticket arrives, create an Agenty project that groups the research work needed to investigate the issue.
Audit Agenty Agents Before a Support Response
Call a Notis webhook to fetch all Agenty agents and identify the best existing research agent for a Zendesk support situation.
Review Daily Agenty Usage for Zendesk Research
On a schedule, fetch Agenty usage reports and summarize whether ticket research agents are consuming expected resources.
Review Agenty Jobs for Open Support Investigations
On a schedule, fetch Agenty jobs and summarize running or recently completed investigations that support teams should review.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Agenty. A trigger fires from one place; an action lands in another.
Zendesk triggers
Agenty actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Clone Agent by ID
Tool to clone an existing agent by its id. use when you need to duplicate an agent's configuration and optionally start the clone immediately.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Agent
Tool to create a new agent. use when you need to add an agent with configuration and optional auto-start.
New User Created
Triggered when a new user is created in Zendesk.
Get Agent Templates
Tool to fetch all public agent templates and sample agents. use when listing available templates for users to select.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Agent by ID
Tool to delete a single agent by its id. use when you need to permanently remove an agent after confirming it exists.
Fetch all agents
Tool to fetch all active agents under an account. use after authenticating when you need to list agents with pagination and sorting.
Get Agent by ID
Tool to fetch details of a specific agent by its id. use when you need full agent configuration before taking further actions.
Update Agent by ID
Tool to update an agent's configuration and settings by agent id. use when you need to modify an existing agent after retrieving its current settings. example: "update agent 123 with new name and tags."
Create API Key
Tool to create a new api key. use when you need to provision access credentials for the api.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Agenty
Connect any two apps with Notis in the middle.
Zendesk and Agenty, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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