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Notis

Review Agenty job files for new support evidence

Keep useful research files from disappearing into an output folder.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List job files by ID

Tool to list output files by job id. use after job completion when you need to discover available output files.

Why this helps

Support teams miss valuable files because no one checks every completed job's outputs.

  • Surface new evidence on a predictable cadence
  • Reduce missed output files
  • Create a concise review queue

Setup

Build it in a few focused steps.

  • 1Connect Agenty and Zendesk in Notis once.
  • 2Create an automation asking Notis to list recent Agenty job files and summarize those relevant to open support work.
  • 3Pick a recurring schedule as the trigger.
  • 4Choose where run reports should go.
  • 5Test with one cycle and confirm the file summary is useful.

Questions about this workflow

Can it download the files too?

This workflow lists files. Downloading a specific file requires the supported download action and its job context.

How should relevance be decided?

Use consistent agent, job, or ticket naming and state the rule in the instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Agenty. A trigger fires from one place; an action lands in another.

Zendesk triggers

Agenty actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Clone Agent by ID

Tool to clone an existing agent by its id. use when you need to duplicate an agent's configuration and optionally start the clone immediately.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Agent

Tool to create a new agent. use when you need to add an agent with configuration and optional auto-start.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Agent Templates

Tool to fetch all public agent templates and sample agents. use when listing available templates for users to select.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Delete Agent by ID

Tool to delete a single agent by its id. use when you need to permanently remove an agent after confirming it exists.

ActionInstant

Fetch all agents

Tool to fetch all active agents under an account. use after authenticating when you need to list agents with pagination and sorting.

ActionInstant

Get Agent by ID

Tool to fetch details of a specific agent by its id. use when you need full agent configuration before taking further actions.

ActionInstant

Update Agent by ID

Tool to update an agent's configuration and settings by agent id. use when you need to modify an existing agent after retrieving its current settings. example: "update agent 123 with new name and tags."

ActionInstant

Create API Key

Tool to create a new api key. use when you need to provision access credentials for the api.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Agenty, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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