Connect Zendesk to Dub
When something happens in Zendesk, Notis takes the next step in Dub. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Dub
Create a tracked follow-up link for every new Zendesk ticket
Turn each new Zendesk ticket into a Dub short link for a consistent customer follow-up workflow.
Look up the Dub link related to a new support ticket
Retrieve link details for a new Zendesk ticket so an agent can act with the right campaign context.
Apply a consistent Dub update to links cited in tickets
When related tickets arrive, update the cited Dub links in one consistent operation.
Count Dub links connected to a support issue
Count matching Dub links when a new Zendesk ticket signals a campaign or destination problem.
List Dub links related to each new ticket
Create a focused list of Dub links connected to a Zendesk ticket for faster investigation.
Create a branded welcome link for every new Zendesk user
Create a Dub short link for onboarding or welcome resources when a Zendesk user is created.
Create a Dub tag for a new Zendesk user segment
Organize links for emerging user segments by creating a Dub tag when new users appear.
Review Dub tags when new users join
Retrieve relevant Dub tags when a new Zendesk user is created to keep onboarding campaigns aligned.
Check Dub workspace readiness for new user onboarding
Retrieve workspace details when a new Zendesk user arrives so onboarding capacity and settings are visible.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dub. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Delete Links
Tool to delete multiple short links in bulk from Dub. Use when you need to remove multiple links at once. Maximum of 100 link IDs per request. Non-existing IDs are silently ignored.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Bulk Update Links
Tool to update multiple short links in bulk. Use when you need to apply the same updates to multiple links at once by specifying link IDs or external IDs.
New User Created
Triggered when a new user is created in Zendesk.
Create Domain
Tool to add a domain to a Dub workspace. Use when you need to create a new domain for shortening links. The domain must be verified before it can be used for link shortening.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Tag
Tool to create a new tag in Dub. Use when you need to organize links by creating custom tags. Tags help categorize and filter links for better organization.
Delete Domain
Tool to delete a domain from your Dub workspace. Use when you need to permanently remove a domain. The domain must exist and be owned by your workspace.
Delete Tag
Tool to delete a tag from Dub. Use when you need to remove a tag that is no longer needed.
Get Link Info
Tool to retrieve details of a specific short link from Dub. Use when you need to get comprehensive information about a link including its configuration, targeting settings, and performance metrics.
Get Links
Tool to retrieve a paginated list of links for the authenticated workspace. Use when you need to list links with optional filtering by domain, tags, folder, search terms, or user. Supports pagination and sorting for efficient retrieval of large link collections.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Dub
Connect any two apps with Notis in the middle.
Zendesk and Dub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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