Count the Dub links affected by a support issue
Know the size of a link problem before deciding what to fix.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Links Count
Tool to retrieve the count of links in workspace with optional filters. Use when you need to get the total number of links matching specific criteria such as domain, tags, folder, or search terms.
Why this helps
Teams cannot prioritize a campaign issue when they do not know how many links are affected.
- Quantify impact quickly
- Prioritize high scope issues
- Create clearer incident reports
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dub in the Notis portal.
- 2Create an automation for link issue impact checks.
- 3Tell Notis to interpret each new ticket, identify matching Dub links, and return their count.
- 4Pick New Zendesk Ticket and a report destination.
- 5Test with one representative issue ticket.
Questions about this workflow
Can the count use search terms from the ticket?
Yes. The prompt can ask Notis to use ticket language as the Dub search context.
What happens if no links match?
The report can state that no matching links were found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dub. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dub actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Bulk Delete Links
Tool to delete multiple short links in bulk from Dub. Use when you need to remove multiple links at once. Maximum of 100 link IDs per request. Non-existing IDs are silently ignored.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Bulk Update Links
Tool to update multiple short links in bulk. Use when you need to apply the same updates to multiple links at once by specifying link IDs or external IDs.
New User Created
Triggered when a new user is created in Zendesk.
Create Domain
Tool to add a domain to a Dub workspace. Use when you need to create a new domain for shortening links. The domain must be verified before it can be used for link shortening.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Tag
Tool to create a new tag in Dub. Use when you need to organize links by creating custom tags. Tags help categorize and filter links for better organization.
Delete Domain
Tool to delete a domain from your Dub workspace. Use when you need to permanently remove a domain. The domain must exist and be owned by your workspace.
Delete Tag
Tool to delete a tag from Dub. Use when you need to remove a tag that is no longer needed.
Get Link Info
Tool to retrieve details of a specific short link from Dub. Use when you need to get comprehensive information about a link including its configuration, targeting settings, and performance metrics.
Get Links
Tool to retrieve a paginated list of links for the authenticated workspace. Use when you need to list links with optional filtering by domain, tags, folder, search terms, or user. Supports pagination and sorting for efficient retrieval of large link collections.
Connect any two apps with Notis in the middle.
Zendesk and Dub, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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