Connect Zendesk to Dock certs
When something happens in Zendesk, Notis takes the next step in Dock certs. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Dock certs
Review Dock credentials for every new Zendesk user
When Zendesk creates a user, list relevant Dock credentials and prepare a concise identity review for your team.
Retrieve a Dock credential for a new Zendesk user
Use the new Zendesk user event to retrieve a specified Dock credential and include its metadata in a private report.
Resolve a Dock DID for a new Zendesk user
When a Zendesk user is created, retrieve the supplied Dock DID Document and summarize its identity details.
Create a Dock API key for a new Zendesk user
Create a Dock API key when a new Zendesk user meets your onboarding criteria, with an alias and allowlist supplied in your instruction.
List Dock credentials for a Zendesk ticket
When a ticket arrives, retrieve relevant Dock credential metadata and add a focused support summary.
Retrieve a Dock credential requested in a ticket
Read a credential ID from a new Zendesk ticket and retrieve its Dock details for the support response team.
Verify a Dock credential from a Zendesk ticket
Verify a credential or presentation referenced in a new ticket and report the result for support follow up.
List Dock webhooks for an integration ticket
When a Zendesk ticket asks about webhook configuration, retrieve the configured Dock webhooks and summarize their status.
Create a Dock webhook from an approved Zendesk ticket
Create a Dock webhook when a new ticket contains an explicit approved request and the endpoint details are provided.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dock certs. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dock certs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create API Key
Tool to create an API key. Use when you need to generate a new API key with optional alias and IP allowlist.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Webhook
Tool to create a webhook endpoint. Use when you need Dock.io to push event notifications to your service.
New User Created
Triggered when a new user is created in Zendesk.
Delete API Key
Tool to delete a specific API key. Use after confirming the API key's ID via list_api_keys.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Credential
Tool to delete a verifiable credential. Use after confirming the credential is no longer needed.
Delete Tag
Tool to delete a specific tag. Use when you have a tag ID and want to permanently remove it.
Delete Webhook
Tool to delete a specific webhook. Use after confirming the webhook's ID via list_webhooks.
Retrieve API Key
Tool to retrieve details of an API key. Tries single-key endpoint first, then falls back to listing and filtering.
Retrieve API Keys
Tool to list all API keys. Use when you need to retrieve all API keys for the authenticated account.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
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- Full run history with inputs, outputs and traces
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- Audit logs for compliance teams
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Dock certs
Connect any two apps with Notis in the middle.
Zendesk and Dock certs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dock certs.