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List revocation registries for a Zendesk support ticket

Give support the revocation context needed to handle credential status questions.

Trigger

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

Action

Retrieve Revocation Registries

Tool to retrieve a list of revocation registries. Use when you need to list all registries created by the authenticated account with optional pagination and filtering.

Why this helps

Revocation investigations are easy to delay when registry details require a separate manual lookup.

  • Accelerate revocation investigations
  • Keep registry context with support work
  • Reduce repeated status checks

Setup

Build it in a few focused steps.

  • 1Connect your Zendesk and Dock certs accounts once in Notis.
  • 2Create an automation for revocation related tickets.
  • 3Tell Notis to retrieve Dock revocation registries and summarize the entries relevant to the ticket.
  • 4Pick New Zendesk Ticket as the trigger and select a report destination.
  • 5Test with one real revocation ticket.

Questions about this workflow

Does this revoke a credential?

No. It only retrieves revocation registry information.

What if the ticket lacks enough context?

The report can identify the missing credential or registry details for follow up.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dock certs. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dock certs actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create API Key

Tool to create an API key. Use when you need to generate a new API key with optional alias and IP allowlist.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Webhook

Tool to create a webhook endpoint. Use when you need Dock.io to push event notifications to your service.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Delete API Key

Tool to delete a specific API key. Use after confirming the API key's ID via list_api_keys.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Delete Credential

Tool to delete a verifiable credential. Use after confirming the credential is no longer needed.

ActionInstant

Delete Tag

Tool to delete a specific tag. Use when you have a tag ID and want to permanently remove it.

ActionInstant

Delete Webhook

Tool to delete a specific webhook. Use after confirming the webhook's ID via list_webhooks.

ActionInstant

Retrieve API Key

Tool to retrieve details of an API key. Tries single-key endpoint first, then falls back to listing and filtering.

ActionInstant

Retrieve API Keys

Tool to list all API keys. Use when you need to retrieve all API keys for the authenticated account.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Dock certs, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Dock certs.