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Notis

Create a Dock API key for a qualifying Zendesk user

Provision the access key your onboarding process needs without leaving Zendesk workflows.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Create API Key

Tool to create an API key. Use when you need to generate a new API key with optional alias and IP allowlist.

Why this helps

Manual key provisioning slows onboarding and can leave access requests waiting in support queues.

  • Speed up approved access setup
  • Apply a consistent alias pattern
  • Keep provisioning reports with onboarding activity

Setup

Build it in a few focused steps.

  • 1Connect your Zendesk and Dock certs accounts once in Notis.
  • 2Create an automation for approved API key provisioning.
  • 3Tell Notis to create a Dock API key only when the user data meets your stated criteria, using the alias and IP allowlist you provide.
  • 4Pick New User Created as the trigger and choose where reports go.
  • 5Test with one real qualifying user.

Questions about this workflow

Can Notis invent an IP allowlist?

No. Supply the allowlist in the automation instruction or user data.

Should every new user receive a key?

No. Add an explicit approval condition so only qualifying users trigger creation.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dock certs. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dock certs actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create API Key

Tool to create an API key. Use when you need to generate a new API key with optional alias and IP allowlist.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Webhook

Tool to create a webhook endpoint. Use when you need Dock.io to push event notifications to your service.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Delete API Key

Tool to delete a specific API key. Use after confirming the API key's ID via list_api_keys.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Delete Credential

Tool to delete a verifiable credential. Use after confirming the credential is no longer needed.

ActionInstant

Delete Tag

Tool to delete a specific tag. Use when you have a tag ID and want to permanently remove it.

ActionInstant

Delete Webhook

Tool to delete a specific webhook. Use after confirming the webhook's ID via list_webhooks.

ActionInstant

Retrieve API Key

Tool to retrieve details of an API key. Tries single-key endpoint first, then falls back to listing and filtering.

ActionInstant

Retrieve API Keys

Tool to list all API keys. Use when you need to retrieve all API keys for the authenticated account.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Dock certs, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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No card. Works with personal or business Dock certs.