Review Dock credentials when a Zendesk user is created
Give your team a quick credential view whenever a new person enters Zendesk.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Retrieve Credentials
Tool to retrieve a list of credential metadata. Use when you need to collect credential details with optional pagination or filtering after authentication.
Why this helps
New users can create identity review work that gets buried across support and credential systems.
- Reduce manual cross app checks
- Spot existing credential records sooner
- Keep onboarding reviews in one report
Setup
Build it in a few focused steps.
- 1Connect your Zendesk and Dock certs accounts once in Notis.
- 2Create an automation named for new user credential reviews.
- 3Tell Notis to list relevant Dock credentials for each new Zendesk user and summarize matches.
- 4Pick New User Created as the trigger and choose where run reports should go.
- 5Test with one real Zendesk user example.
Questions about this workflow
Does this issue a credential?
No. It retrieves credential metadata for review and does not create a credential.
What if the Zendesk user has no matching record?
The report can state that no matching Dock credential was found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dock certs. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dock certs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create API Key
Tool to create an API key. Use when you need to generate a new API key with optional alias and IP allowlist.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Webhook
Tool to create a webhook endpoint. Use when you need Dock.io to push event notifications to your service.
New User Created
Triggered when a new user is created in Zendesk.
Delete API Key
Tool to delete a specific API key. Use after confirming the API key's ID via list_api_keys.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Credential
Tool to delete a verifiable credential. Use after confirming the credential is no longer needed.
Delete Tag
Tool to delete a specific tag. Use when you have a tag ID and want to permanently remove it.
Delete Webhook
Tool to delete a specific webhook. Use after confirming the webhook's ID via list_webhooks.
Retrieve API Key
Tool to retrieve details of an API key. Tries single-key endpoint first, then falls back to listing and filtering.
Retrieve API Keys
Tool to list all API keys. Use when you need to retrieve all API keys for the authenticated account.
Connect any two apps with Notis in the middle.
Zendesk and Dock certs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Dock certs.