Create a Dock webhook from an approved support ticket
Turn a confirmed integration request into a configured Dock webhook.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Create Webhook
Tool to create a webhook endpoint. Use when you need Dock.io to push event notifications to your service.
Why this helps
Webhook setup requests sit in queues when agents must reenter endpoint details manually.
- Reduce setup turnaround
- Keep approval context with the request
- Create consistent webhook configuration
Setup
Build it in a few focused steps.
- 1Connect your Zendesk and Dock certs accounts once in Notis.
- 2Create an automation for approved webhook requests.
- 3Tell Notis to create a Dock webhook only when the ticket shows approval and includes the endpoint details.
- 4Pick New Zendesk Ticket as the trigger and choose where run reports go.
- 5Test with one real approved ticket.
Questions about this workflow
What if approval is missing?
The automation should report that approval is required and avoid creating the webhook.
Can the endpoint be guessed?
No. A valid endpoint must be supplied in the ticket or instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dock certs. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dock certs actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create API Key
Tool to create an API key. Use when you need to generate a new API key with optional alias and IP allowlist.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Webhook
Tool to create a webhook endpoint. Use when you need Dock.io to push event notifications to your service.
New User Created
Triggered when a new user is created in Zendesk.
Delete API Key
Tool to delete a specific API key. Use after confirming the API key's ID via list_api_keys.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Credential
Tool to delete a verifiable credential. Use after confirming the credential is no longer needed.
Delete Tag
Tool to delete a specific tag. Use when you have a tag ID and want to permanently remove it.
Delete Webhook
Tool to delete a specific webhook. Use after confirming the webhook's ID via list_webhooks.
Retrieve API Key
Tool to retrieve details of an API key. Tries single-key endpoint first, then falls back to listing and filtering.
Retrieve API Keys
Tool to list all API keys. Use when you need to retrieve all API keys for the authenticated account.
Connect any two apps with Notis in the middle.
Zendesk and Dock certs, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Dock certs.