Connect Zendesk to Dialmycalls
When something happens in Zendesk, Notis takes the next step in Dialmycalls. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Dialmycalls
Add new Zendesk ticket requesters to Dialmycalls
When a Zendesk ticket arrives, add the requester to Dialmycalls so your team can reach them from one contact list.
Add new Zendesk users to Dialmycalls
When Zendesk creates a user, add that person to Dialmycalls for faster customer communication.
Create a Dialmycalls group for ticket escalation
When a new Zendesk ticket needs an escalation audience, create a Dialmycalls group for coordinated outreach.
Create Dialmycalls groups for new Zendesk segments
When a new Zendesk user represents a new audience segment, create a matching Dialmycalls group.
Look up the Dialmycalls contact behind a ticket
When a Zendesk ticket arrives, retrieve the matching Dialmycalls contact so your team has current outreach details.
Verify the Dialmycalls group for a new Zendesk user
When a Zendesk user is created, retrieve the relevant Dialmycalls group details for routing confirmation.
Review Dialmycalls contacts related to a ticket
When a Zendesk ticket arrives, list relevant Dialmycalls contacts to support escalation or account research.
List Dialmycalls groups for new user routing
When a Zendesk user is created, list Dialmycalls groups so your team can choose the right outreach audience.
Check Dialmycalls account status for urgent tickets
When a Zendesk ticket needs outreach, retrieve Dialmycalls account details so you can confirm account status and credits.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dialmycalls. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
New User Created
Triggered when a new user is created in Zendesk.
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
Automations
Inbox
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8 daysAdd multi-tenant RBAC User initiates a voice call
13 daysDraft pricing v (tiers, limits, overages) and sanity-check margins
2 weeksVerify analytics events for new features That’s a really interesting automat…
1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Dialmycalls
Connect any two apps with Notis in the middle.
Zendesk and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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