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Notis

Add every new Zendesk user to Dialmycalls

Keep customer records ready for voice or SMS outreach as soon as users appear in Zendesk.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Add Contact

Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.

Why this helps

New customer profiles require duplicate entry before anyone can contact them elsewhere.

  • Captures new users immediately
  • Cuts repetitive profile entry
  • Creates a reliable outreach starting point

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Dialmycalls in Notis once.
  • 2Create an automation named New user contact capture.
  • 3Describe that Notis should add each new Zendesk user to Dialmycalls with their available contact details.
  • 4Pick the New User Created trigger and select a report channel.
  • 5Test with one newly created user.

Questions about this workflow

Which user details are used?

Notis uses the name, phone, email, and other details available from the Zendesk event.

Can this include agents?

It can process any user created by the selected Zendesk trigger, so define the intended scope in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Dialmycalls. A trigger fires from one place; an action lands in another.

Zendesk triggers

Dialmycalls actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Access Account

Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Contact

Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Add Group

Tool to add a new contact group. use after deciding the group name to organize recipients into groups.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Delete Access Account

Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.

ActionInstant

Delete Caller ID

Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.

ActionInstant

Delete Contact

Tool to delete a contact by id. use when you need to permanently remove a contact from your list.

ActionInstant

Delete Group

Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.

ActionInstant

Delete Recording

Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Dialmycalls, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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