Bring Dialmycalls call history into new user review
Start customer follow up with a clear view of recent call activity.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
List Calls
Tool to list all call broadcasts on the account. use when you need to retrieve or manage call records with optional filters like name, type, status, dates, pagination, and sorting.
Why this helps
Important call context gets missed when new users are reviewed without their outreach history.
- Improves customer context
- Reduces repeated calls
- Supports better handoffs
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Dialmycalls in Notis once.
- 2Create an automation named New user call history review.
- 3Tell Notis to list Dialmycalls calls related to each new Zendesk user and summarize relevant status and timing.
- 4Pick the New User Created trigger and choose a report channel.
- 5Test with one new user who has prior call activity.
Questions about this workflow
What if the user has no call history?
Notis can report that no matching calls were found.
Can I limit the time range?
Include the desired date range in your instruction if the action supports that filter.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Dialmycalls. A trigger fires from one place; an action lands in another.
Zendesk triggers
Dialmycalls actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Access Account
Tool to add a new access (sub) account. use when you need to delegate dialing capabilities to another user after setting up your master account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Contact
Tool to add a contact to your contact list. use when you need to store a new contact's phone (and optional name, email, or group) before sending messages.
New User Created
Triggered when a new user is created in Zendesk.
Add Group
Tool to add a new contact group. use after deciding the group name to organize recipients into groups.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Access Account
Tool to delete an access (sub) account by id. use when removing a sub account after deprovisioning.
Delete Caller ID
Tool to delete a caller id. use when you need to permanently remove an existing caller id no longer in use.
Delete Contact
Tool to delete a contact by id. use when you need to permanently remove a contact from your list.
Delete Group
Tool to delete a contact group by id. use when you need to remove an existing contact group after confirming its id.
Delete Recording
Tool to delete a recording by id. use when you need to permanently remove a custom recording after confirming its recording id.
Connect any two apps with Notis in the middle.
Zendesk and Dialmycalls, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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