Connect Zendesk to Contentful
When something happens in Zendesk, Notis takes the next step in Contentful. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Contentful
Review Contentful spaces when a Zendesk ticket arrives
When a new Zendesk ticket arrives, list your Contentful spaces and return a concise overview for the team.
Inspect a Contentful space for each Zendesk ticket
Use the new ticket context to identify a Contentful space, retrieve its details, and report the relevant metadata.
Rename a Contentful space from an approved Zendesk request
When a ticket contains an explicit approved rename request, update the named Contentful space and report the result.
Check Contentful space availability for incoming work
List accessible Contentful spaces when a ticket arrives and summarize where the requested work could belong.
Check the Contentful version before a ticketed change
Retrieve the relevant Contentful space details from a new ticket so the current version is ready for a later update.
Apply an approved Contentful label cleanup
Use an explicit Zendesk request to update a Contentful space name for a consistent label, then report the new state.
Prepare Contentful context when a Zendesk user is created
When a new Zendesk user is created, list Contentful spaces and provide a concise context report for onboarding or support routing.
Check a Contentful space for new user support readiness
Retrieve a relevant Contentful space when a Zendesk user is created and report its current name and version for the support team.
Apply an approved space naming update during onboarding
When a new Zendesk user event includes an explicit approved naming change, update the identified Contentful space and report the result.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Contentful. A trigger fires from one place; an action lands in another.
Zendesk triggers
Contentful actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get space
Retrieves details of a specific space by its id. this action is used to get information about a single space in contentful.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List spaces
Lists all spaces that the authenticated user has access to in contentful. this is a fundamental operation needed before performing any other content management actions since most operations require a space id.
New User Created
Triggered when a new user is created in Zendesk.
Update space
Updates the name of a specific space. notes: - the version number is required to ensure you're updating the latest version of the space. - you can get the current version from the sys.version field when fetching space details. - only the name of the space can be updated.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
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- Full run history with inputs, outputs and traces
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Contentful
Connect any two apps with Notis in the middle.
Zendesk and Contentful, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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