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Notis

List Contentful spaces for new Zendesk users

Give onboarding teams a ready view of the content areas they support.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

List spaces

Lists all spaces that the authenticated user has access to in contentful. this is a fundamental operation needed before performing any other content management actions since most operations require a space id.

Why this helps

New user onboarding starts slowly when teams must manually gather the relevant Contentful context.

  • Create a consistent onboarding brief
  • Reduce context switching
  • Surface available content areas early

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Contentful in Notis once
  • 2Create an automation and name it
  • 3Tell Notis to list Contentful spaces and summarize the context useful for this new user
  • 4Pick New User Created as the trigger
  • 5Choose a report channel, then test with one real user

Questions about this workflow

Does this create a Contentful account for the user?

No. It only lists spaces and reports context.

Can the report include user details?

It can use details supplied by the Zendesk event, subject to your access and privacy rules.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Contentful. A trigger fires from one place; an action lands in another.

Zendesk triggers

Contentful actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get space

Retrieves details of a specific space by its id. this action is used to get information about a single space in contentful.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List spaces

Lists all spaces that the authenticated user has access to in contentful. this is a fundamental operation needed before performing any other content management actions since most operations require a space id.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Update space

Updates the name of a specific space. notes: - the version number is required to ensure you're updating the latest version of the space. - you can get the current version from the sys.version field when fetching space details. - only the name of the space can be updated.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Connect any two apps with Notis in the middle.

Zendesk and Contentful, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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