Capture a Contentful space baseline for each new user
Start every onboarding path with the same current Contentful reference.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get space
Retrieves details of a specific space by its id. this action is used to get information about a single space in contentful.
Why this helps
Onboarding notes vary because teams do not capture the same space information each time.
- Standardize onboarding notes
- Record current name and version
- Make later changes easier to compare
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Contentful in Notis once
- 2Create an automation and name it
- 3Tell Notis to retrieve the identified space and report its current baseline details
- 4Pick New User Created as the trigger
- 5Choose a report channel, then test with one real user
Questions about this workflow
What does the baseline include?
It can include the space details returned by Contentful, including its name and version.
Does it store a separate record?
The workflow reports the result through your selected Notis report channel.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Contentful. A trigger fires from one place; an action lands in another.
Zendesk triggers
Contentful actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get space
Retrieves details of a specific space by its id. this action is used to get information about a single space in contentful.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List spaces
Lists all spaces that the authenticated user has access to in contentful. this is a fundamental operation needed before performing any other content management actions since most operations require a space id.
New User Created
Triggered when a new user is created in Zendesk.
Update space
Updates the name of a specific space. notes: - the version number is required to ensure you're updating the latest version of the space. - you can get the current version from the sys.version field when fetching space details. - only the name of the space can be updated.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Connect any two apps with Notis in the middle.
Zendesk and Contentful, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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