Connect Zendesk to Clockify
When something happens in Zendesk, Notis takes the next step in Clockify. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Clockify
View exampleReview Clockify workspaces for every new Zendesk ticket
When a Zendesk ticket arrives, identify the Clockify workspaces available for routing support work.
View exampleAdd Clockify workspace details to new ticket triage
When a Zendesk ticket is created, retrieve the chosen Clockify workspace details and summarize them for the support team.
View exampleCheck Clockify identity when a Zendesk user is created
When Zendesk creates a user, retrieve the authenticated Clockify user context for an onboarding or access review.
View exampleReview Clockify workspace members after Zendesk onboarding
When a Zendesk user is created, list Clockify members so an operator can compare support access with the workspace roster.
View exampleFilter Clockify users for a new Zendesk ticket
When a ticket arrives, filter Clockify workspace users using the criteria in your instruction to identify likely owners or reviewers.
View exampleFind Clockify team managers for ticket escalation
When a Zendesk ticket is created, retrieve team managers for a known Clockify user to support escalation decisions.
View exampleRetrieve Clockify clients for new Zendesk tickets
When a Zendesk ticket arrives, list Clockify clients so the team can identify the matching customer context.
View exampleVerify a Clockify client from ticket context
When a new Zendesk ticket includes a known client identifier, retrieve that Clockify client's details for verification.
View exampleCheck Clockify holidays when tickets arrive
When a Zendesk ticket is created, retrieve workspace holidays so response planning accounts for known non-working dates.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Clockify. A trigger fires from one place; an action lands in another.
Zendesk triggers
Clockify actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Client
Tool to add a new client to a workspace. use when you need to create a client in a specific workspace.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Webhook
Tool to create a new webhook in a workspace. use when you want to subscribe to workspace events by registering a callback url.
New User Created
Triggered when a new user is created in Zendesk.
Delete Client
Tool to delete a client from a workspace. use after archiving the client and confirming no associated data exists.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Delete Webhook
Tool to delete a webhook from a workspace. use when you need to remove an existing webhook by its id.
Filter Workspace Users
Tool to filter users in a workspace by advanced criteria. use when you need a paginated, sortable list of workspace users matching multiple filters.
Find All Users On Workspace
Tool to list all users in a workspace. use when you need to retrieve workspace members after confirming the workspace id. example: "find all users on workspace 64a687e29ae1f428e7ebe303."
Find User's Team Managers
Tool to get managers of a user in a workspace. use after confirming workspace and user ids are correct.
Generate New Webhook Token
Tool to generate a new webhook token. use after confirming workspace and webhook ids.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
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- Full run history with inputs, outputs and traces
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Clockify
Connect any two apps with Notis in the middle.
Zendesk and Clockify, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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