Connect Zendesk to Abuselpdb

When something happens in Zendesk, Notis takes the next step in Abuselpdb. Describe what you want in plain English, or start from one of the examples below.

When this happens · Trigger

Do this · Action

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Examples

Ways Notis can move work from Zendesk to Abuselpdb

View example

Check IP reputation from new Zendesk tickets

When a Zendesk ticket arrives with an IP address, check its abuse reputation and summarize the risk for the support team.

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Fetch abuse reports for ticket IPs

Fetch historical abuse reports for IP addresses in new Zendesk tickets so agents can understand the context behind a report.

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Check network block reputation from Zendesk tickets

When a ticket contains a CIDR range, check aggregated abuse data for the entire network block.

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Bulk report abusive IPs from Zendesk tickets

Collect multiple abusive IPs from a Zendesk ticket and submit a compliant bulk report to Abuselpdb.

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Screen a new Zendesk user IP

When a Zendesk user is created, check any available IP metadata for abuse reputation and flag missing data clearly.

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Review abuse history for new user IPs

Retrieve historical Abuselpdb reports when a new Zendesk user record includes an IP address.

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Refresh a dynamic IP blacklist on demand

Use a webhook to retrieve the most reported IP addresses and provide a current blacklist feed to your security workflow.

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Refresh the reported IP list on a schedule

Run a recurring Abuselpdb blacklist retrieval and send the latest high-report IPs to your chosen channel.

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Monitor a network block for abuse

On a recurring schedule, check a supplied CIDR range for aggregated abuse data and report changes or findings.

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Abuselpdb. A trigger fires from one place; an action lands in another.

Zendesk triggers

Abuselpdb actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Retrieve IP Blacklist

Tool to retrieve a list of the most reported ip addresses. use when building dynamic blocklists or threat intelligence feeds.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Bulk Report

Tool to submit multiple ip abuse reports in bulk. use when you need to report a large set of ips at once by uploading a csv file with required headers. csv must include columns: ip, categories, reportdate, comment.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Check Block

Tool to check the reputation of all ip addresses in a cidr range. use when you need aggregated abuse data for a network block.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Check IP Reputation

Tool to check the reputation of an ip address. use when you need to determine if an ip address has been reported for abusive activity within a specified look-back period. example: checkip(ipaddress='8.8.8.8', maxageindays=90).

ActionInstant

Clear Address Reports

Tool to remove all reports associated with a specific ip address. use when you need to purge your own abuse records after verifying control of the ip.

ActionInstant

Get Abuse Reports

Tool to retrieve a list of abuse reports for a specific ip address. use when you need to fetch historic reports with optional filtering by status, date range, reporter, and pagination.

ActionInstant

Trigger Types

Four ways to start an automation.

A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.

Integration triggers

Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.

New Notion pageStripe chargeCalendar event

Webhook triggers

A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.

Any HTTP POSTCustom backendIoT event

Works with

ZapierPipedream

Most used

Recurring triggers

Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.

Daily · 8:00HourlyWeekdays only

Coming soon

Database triggers

Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.

Row insertedValue > limitQuery match

Why AI automation

Classic automation breaks. AI adapts.

Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.

Classic automationAI automation

Cost

$ · pay per run

$$ · AI models per run

Reliability

Breaks on schema change

Adapts to format changes

Setup

Click 8 dropdowns

Describe it in English

Handles fuzzy

Hard-coded fields only

Reads intent, summarises

Human in loop

Bolted on

Built in · approval inbox

Maintenance

You own every break

Self-heals · we own it

Ease of use

Describe it. Notis builds it.

Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.

You · in the Notis Builder

NEW

“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”

Notis built this automation:

TriggerRow added to "Q4 OKRs"

Condition✦Status = "Blocked"

AI step✦Summarise the blocker in plain English

ActionDM the row owner with summary

Timeout✦No reply in 24h → ping you

Observability

Watch every run.

Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.