Your
Freshdesk always
one message away
Create tickets, update support requests, and check ticket status in Freshdesk from WhatsApp, Slack, or Telegram, by voice or text.
Mailchimp
Freshdesk
Six ways to run it from a message.
Drive it by message when you need it, or put it on autopilot.
Capture tickets from chat
Forward an email or dictate details straight to Notis, and it creates a Freshdesk ticket with all the essentials.
Update tickets by message
Change ticket status, assignee, priority, or add replies from your chat. Example: "Close ticket 42 as resolved".
Ask about your tickets
Ask Notis questions about your Freshdesk data. Example: "How many open tickets are assigned to me?" Get instant answers.
Daily ticket summaries
Schedule regular summaries of your open tickets, new replies, or unassigned requests sent to your DMs.
Scheduled ticket actions
Set Notis to run ticket operations on a schedule: create recurring tickets, close stale ones, bulk-update priorities.
Connect to other tools
Link Freshdesk to Slack, email, or your other tools. Route tickets to channels, post updates, sync data.
Freshdesk, from anywhere you
message.
Pick the channel you already live in. Notis turns it into a fully native Freshdesk remote.
Telegram
Voice-first Freshdesk bot. Record, tag, file.
WhatsApp business or personal, both work.
Slack
Slash-command your way through any workspace.
iMessage
Native bubbles. iPhone, iPad and Mac.
Gmail
Forward emails. Get them filed in Freshdesk.
Notis Desktop
Run from Notis desktop with hotkeys & history.
What people automate with
Freshdesk + Notis.
Turn every new Linear issue into a Freshdesk support ticket automatically
The moment a new issue is created in Linear, Notis opens a matching Freshdesk ticket so support work never lives only in your engineering tool.
Reply to the linked Freshdesk ticket whenever a Linear issue changes status
When a Linear issue moves forward, Notis posts a reply on the connected Freshdesk ticket so the customer hears about progress without you drafting the update.
Push new Linear comments straight into the customer's Freshdesk reply
When a comment lands on a Linear issue, Notis relays the relevant part as a reply on the linked Freshdesk ticket so the customer stays in the loop.
Keep Freshdesk ticket details in sync when a Linear issue is updated
When a Linear issue changes priority, status, or labels, Notis updates the matching Freshdesk ticket so both tools tell the same story.
Open a Freshdesk ticket for every new public-team Linear issue
New issues in your public Linear teams become Freshdesk tickets instantly, so cross-team work always has a support-side home.
Tell waiting Freshdesk customers when a Linear project update is posted
When you post a project update in Linear, Notis replies on the related Freshdesk tickets so customers hear the news without a mass email.
Supported triggers and
actions
Notis builds workflows that link this app to anything else. A trigger fires from one place; an action lands in another.
No triggers have been added for Freshdesk yet.
Connect any two apps
with AI in the middle.
Choose the app that starts the workflow and the app that should react. Notis sits in between, reading each event, deciding what matters, and writing the result exactly where it belongs.
When this happens · Trigger
Do this · Action
Connect Freshdesk to
1,000+ integrations in one click.
Start with a managed app, then go beyond the catalog with any MCP server or CLI tool. Notis can use all three from the same conversation.
1,000+ managed integrations
Choose a supported app and connect it in one click. Notis handles access and makes its actions available to every agent.
Browse integrationsCustom MCP servers
Bring any remote or local Model Context Protocol server. Its tools become available to Notis like any managed integration.
Set up a custom MCPCLI tools
Use any Linux command line on your Cloud Computer. Notis can install it, run it, and bring the result back to your conversation.
Install a CLI toolStart saving time today.
Connect in 60 seconds. No DIY, no maintenance, no setup tax.