Connect Zendesk to Convolo ai
When something happens in Zendesk, Notis takes the next step in Convolo ai. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Convolo ai
Create a Convolo character for each new Zendesk user
Turn a newly created Zendesk user into a ready-to-configure Convolo character record with a clear identity and purpose.
Create a specialist character from a new Zendesk ticket
Use a new Zendesk ticket to create a Convolo character tailored to the issue category or request type.
Generate a starter conversation for a new Zendesk ticket
Create opening and follow-up dialogue suggestions in Convolo ai based on a newly created Zendesk ticket.
Generate onboarding dialogue for a new Zendesk user
Create Convolo starter conversation suggestions that help welcome and guide a newly created Zendesk user.
Set Convolo core AI settings from a new Zendesk ticket
Use ticket context and your operating rules to set core AI settings for an existing Convolo character.
Update a Convolo character backstory from ticket evidence
Refresh an existing Convolo character's backstory when a new Zendesk ticket reveals important customer or domain context.
Update Convolo character details for a new Zendesk user
Update an existing Convolo character when a new Zendesk user provides confirmed identity or role details.
Define Convolo character actions from a new Zendesk ticket
Use a new ticket to propose or update the actions an existing Convolo character can perform.
Evaluate Convolo character performance after a Zendesk ticket
Use a new Zendesk ticket as evaluation context for an existing Convolo character when a performance review is needed.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Convolo ai. A trigger fires from one place; an action lands in another.
Zendesk triggers
Convolo ai actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Character
Tool to create a new character. Use when you have name, voice type, backstory, and optional actions ready.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Define or Update Character Actions
Tool to define or update the list of actions a character can perform. Use when you need to configure or adjust character capabilities before deployment.
New User Created
Triggered when a new user is created in Zendesk.
Evaluate Character Performance
Tool to evaluate a character's performance based on interactions. Use after fetching a conversation session and constructing your prompt.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Generate Starter Conversation
Tool to generate starter conversation suggestions for a character. Use when you need opening or follow-up dialogue lines.
Get Character Response
Tool to generate a response from a ConvAI character based on text or audio input. Use when needing a text or voice reply in an ongoing session.
List Voices
Tool to retrieve the list of available voice types. Use when selecting voices before generating speech.
Set Core AI Settings
Tool to set core AI settings for a character. Use after confirming character existence.
Update Character Backstory
Tool to update a character's backstory. Use when you need to modify the backstory of an existing character after confirming its ID. Only the provided fields will be updated.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
Automations
Inbox
Migrate background jobs to a durable queue You can cancel it through Stripe
3 daysNotis v3 release update This one’s v3: Notis Manager (desktop app with …
8 daysAdd multi-tenant RBAC User initiates a voice call
13 daysDraft pricing v (tiers, limits, overages) and sanity-check margins
2 weeksVerify analytics events for new features That’s a really interesting automat…
1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Convolo ai
Connect any two apps with Notis in the middle.
Zendesk and Convolo ai, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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