Connect Zendesk to Cdr platform

When something happens in Zendesk, Notis takes the next step in Cdr platform. Describe what you want in plain English, or start from one of the examples below.

When this happens · Trigger

Do this · Action

Build an automation Browse examples

Examples

Ways Notis can move work from Zendesk to Cdr platform

View example

Estimate carbon removal cost for every new Zendesk ticket

When a new Zendesk ticket asks about carbon removal, estimate the price for the methods and amount stated by the requester.

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Explain CDR pricing and billing from new Zendesk tickets

Use each new Zendesk ticket to retrieve current Cdr platform pricing, fees, and billing thresholds for a clear reply.

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Purchase carbon removal after an approved Zendesk request

When a new ticket contains a confirmed CDR purchase request, initiate the purchase using the stated method and amount.

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Check Cdr platform health when a Zendesk issue arrives

Run a Cdr platform health check for new Zendesk tickets that mention outages, failed requests, or service errors.

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Check Cdr platform readiness for each new Zendesk user

Run a service health check when a Zendesk user is created so onboarding teams know the Cdr platform is reachable.

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Prepare a CDR pricing brief for every new Zendesk user

When a new Zendesk user is created, retrieve current Cdr platform pricing, fees, and billing thresholds for onboarding.

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Estimate a new user's carbon removal budget

Use the new Zendesk user event to estimate Cdr platform pricing when the onboarding instruction includes methods and amounts.

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Create a carbon removal quote from an approved webhook request

Accept a webhook containing CDR methods and amounts, then retrieve a current price estimate from Cdr platform.

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Start a CDR purchase from an approved webhook

Initiate a Cdr platform purchase when a webhook carries explicit approval, methods, amounts, and required order details.

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Cdr platform. A trigger fires from one place; an action lands in another.

Zendesk triggers

Cdr platform actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Get CDR Price

Tool to retrieve the cost of carbon dioxide removal. use after specifying cdr methods and amounts to estimate pricing.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Health Check

Tool to perform a health check of the cdr platform service. use when you need to verify api and database connectivity and core service status.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get Pricing and Billing Info

Tool to get current pricing, fees, and billing thresholds for carbon removal. use when calculating costs before purchase.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Post CDR Purchase

Tool to initiate the purchase of carbon dioxide removal credits. use after confirming cost and methods to finalize the order.

ActionInstant

Trigger Types

Four ways to start an automation.

A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.

Integration triggers

Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.

New Notion pageStripe chargeCalendar event

Webhook triggers

A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.

Any HTTP POSTCustom backendIoT event

Works with

ZapierPipedream

Most used

Recurring triggers

Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.

Daily · 8:00HourlyWeekdays only

Coming soon

Database triggers

Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.

Row insertedValue > limitQuery match

Why AI automation

Classic automation breaks. AI adapts.

Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.

Classic automationAI automation

Cost

$ · pay per run

$$ · AI models per run

Reliability

Breaks on schema change

Adapts to format changes

Setup

Click 8 dropdowns

Describe it in English

Handles fuzzy

Hard-coded fields only

Reads intent, summarises

Human in loop

Bolted on

Built in · approval inbox

Maintenance

You own every break

Self-heals · we own it

Ease of use

Describe it. Notis builds it.

Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.

You · in the Notis Builder

NEW

“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”

Notis built this automation:

TriggerRow added to "Q4 OKRs"

Condition✦Status = "Blocked"

AI step✦Summarise the blocker in plain English

ActionDM the row owner with summary

Timeout✦No reply in 24h → ping you

Observability

Watch every run.

Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.