Check Cdr platform health as incidents start
Get an immediate platform status report when another system signals a possible failure.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Get Health Check
Tool to perform a health check of the cdr platform service. use when you need to verify api and database connectivity and core service status.
Why this helps
Incident response slows when service status requires a separate manual check.
- Start triage instantly
- Confirm platform health from one event
- Give responders a concise status report
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cdr platform once in Notis.
- 2Create an automation for incident health checks.
- 3Tell Notis to run a Cdr platform health check when the webhook reports a possible CDR service issue and summarize the result.
- 4Pick a Notis webhook trigger and choose where reports should go.
- 5Test with one real incident webhook.
Questions about this workflow
What systems can send the webhook?
Any system that can send an HTTP request to the Notis webhook.
Does the check repair the service?
No. It reports API, database, and core service status.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cdr platform. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cdr platform actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Health Check
Tool to perform a health check of the cdr platform service. use when you need to verify api and database connectivity and core service status.
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Connect any two apps with Notis in the middle.
Zendesk and Cdr platform, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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