Start onboarding with a verified Cdr platform connection
Know the service is reachable before a new user is invited into a carbon removal workflow.
Trigger
New User Created
Triggered when a new user is created in Zendesk.
Action
Get Health Check
Tool to perform a health check of the cdr platform service. use when you need to verify api and database connectivity and core service status.
Why this helps
Onboarding can begin with hidden connectivity issues that surface only after the first request.
- Catch service issues early
- Give onboarding teams a clear status
- Reduce failed first experiences
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cdr platform once in Notis.
- 2Create an automation for new user readiness checks.
- 3Tell Notis to run a Cdr platform health check when a user is created and summarize any issue for onboarding.
- 4Pick New User Created as the trigger and choose a report channel.
- 5Test with one real new user event.
Questions about this workflow
Does creating a Zendesk user create a Cdr platform account?
No. This workflow only checks Cdr platform service health.
Where does the result go?
You choose the report channel during automation setup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cdr platform. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cdr platform actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get CDR Price
Tool to retrieve the cost of carbon dioxide removal. use after specifying cdr methods and amounts to estimate pricing.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Health Check
Tool to perform a health check of the cdr platform service. use when you need to verify api and database connectivity and core service status.
New User Created
Triggered when a new user is created in Zendesk.
Get Pricing and Billing Info
Tool to get current pricing, fees, and billing thresholds for carbon removal. use when calculating costs before purchase.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Post CDR Purchase
Tool to initiate the purchase of carbon dioxide removal credits. use after confirming cost and methods to finalize the order.
Connect any two apps with Notis in the middle.
Zendesk and Cdr platform, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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