Process Appointo cancellation requests from Telegram
Bring a cancellation request into a careful booking lookup, with verification before Notis cancels an Appointo booking.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
Why this helps
Cancellation requests can be easy to miss or hard to reconcile when they arrive in the middle of a busy chat stream.
- Keep cancellation requests from disappearing in chat.
- Verify the relevant booking before taking a consequential action.
- Reduce repeated copy and search work for clear requests.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Appointo to Notis once through the portal.
- 2Create an automation in the portal or ask Notis conversationally.
- 3Give one instruction to find and verify the matching Appointo booking from a clear Telegram cancellation request, and cancel only after the booking and scope are confirmed.
- 4Choose the Telegram message trigger and run-report channel, then test with one real request that you can review.
Questions about this workflow
Can the workflow cancel only selected attendees?
The Appointo cancellation action supports a booking or selected customers; the instruction should make the intended scope clear.
What if multiple bookings match?
Tell Notis to ask which booking is intended instead of cancelling an ambiguous match.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Appointo. A trigger fires from one place; an action lands in another.
Telegram triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Telegram and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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