Reschedule an Appointo booking from Slack
When a customer or teammate asks to move a booking, use Notis to check the requested slot and update the existing Appointo booking after confirming it is available.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
Reschedule Booking
Tool to reschedule an existing booking to a new timeslot. Use after confirming new timeslot availability.
Why this helps
Rescheduling involves several small steps that are easy to split across messages and tools.
- Keep the reschedule request attached to its origin.
- Check the new time before moving the booking.
- Reduce the chance of an incomplete reschedule.
Setup
Build it in a few focused steps.
- 1Connect Slack and Appointo to Notis once in the portal.
- 2Create an automation that handles only clear, authorized reschedule requests, checks the new slot, then reschedules the identified booking.
- 3Choose the Slack Channel Message Received trigger and a channel for run reports.
- 4Test with a real reschedule request and verify the target booking and new slot.
Questions about this workflow
Does the workflow check the new time first?
Describe in the instruction that availability must be confirmed before rescheduling.
Should ambiguous requests reschedule automatically?
No. Limit the instruction to requests that clearly identify the booking and requested change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Appointo. A trigger fires from one place; an action lands in another.
Slack triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Slack and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Appointo.