Check Appointo booking records from Slack
Before replying that an appointment is booked, use Notis to search Appointo from the Slack conversation and check the relevant record.
Trigger
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Action
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
Why this helps
Relying on memory for booking details creates uncertainty and can lead to avoidable follow-up.
- Check the booking record before responding.
- Reduce uncertainty around appointment status.
- Keep the lookup attached to the conversation.
Setup
Build it in a few focused steps.
- 1Connect Slack and Appointo to Notis once in the portal.
- 2Create an automation that searches Appointo bookings when Slack asks to confirm a booking detail.
- 3Choose the Slack Channel Message Received trigger and a channel for run reports.
- 4Test with a real confirmation question and identifying booking context.
Questions about this workflow
Does this confirm the appointment to the customer?
No. It searches booking records; use the results to decide how to respond.
What should the message contain?
Include an appropriate search term that helps identify the booking.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Slack to Appointo. A trigger fires from one place; an action lands in another.
Slack triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
New Channel Created Trigger
Triggered when a new channel is created in Slack.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Channel Message Received
Triggered when a message is posted in a Slack channel (public, private, or multi-party IM). Does NOT match direct messages.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
Direct Message Received
Triggered when a new direct message (DM) is sent to a user in Slack. Catches all DMs across all DM channels.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
Message Reaction Added
Triggered when a reaction is added to a message in Slack. Supports optional filtering by channel and emoji name.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
Message Reaction Removed
Triggered when a reaction is removed from a message in Slack. Supports optional filtering by channel and emoji name.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
Reaction Added Trigger
DEPRECATED: use `SLACK_MESSAGE_REACTION_ADDED` instead. Triggered when a reaction is added to a message in Slack.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Slack and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Appointo.