See Scheduled Calls When Customers Comment
Customer comments should trigger a quick check of what calls are already booked. Notis shows you scheduled appointments instantly, so you never forget to confirm or prep.
Trigger
Public Team Comment Created
Fires when a new comment is posted on a *public-team* Linear issue. For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_COMMENT_CREATED`.
Action
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
Why this helps
Customers comment in public issues but you lose track of which conversations have booked follow-up calls, so you forget to confirm or prep.
- Appointment list appears automatically when a customer comments
- You see instantly if a follow-up call is already booked
- Better prep and customer confidence
- Reduced dropped follow-ups on customer issues
Setup
Build it in a few focused steps.
- 1Connect Linear and Appointo integrations.
- 2Create automation: When a comment is posted on a public team issue by a customer, fetch and show me all scheduled appointments related to that issue.
- 3Select Public Team Comment Created as the trigger.
- 4Choose your notification channel.
- 5Test by asking a customer to comment on a public issue and verify the appointment list appears.
Questions about this workflow
How does Notis know which appointments are related to an issue?
Notis uses issue context and metadata to match appointments. You can also manually link appointments to issues if needed.
Should I see appointments for all commenters or just customers?
By default, the automation filters for customer comments. You can adjust it to show appointments for any commenter.
What if there are no scheduled appointments for an issue?
Notis will tell you no appointments are booked, giving you a signal to schedule a follow-up call.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Appointo. A trigger fires from one place; an action lands in another.
Linear triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
Comment Received Trigger
Triggered when a comment is received.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Issue Created Trigger
Triggered when a new issue is created.
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Linear and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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