Archive inactive tickets weekly automatically
Notis archives stale tickets every week. Your support queue stays fresh. One less admin task.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Archive tickets
Archives multiple hubspot tickets by their ids.
Why this helps
Tickets accumulate even after they're resolved. Your support queue looks overwhelming. Weekly cleanup is a low-priority task that never happens. Founders lose sight of actual open work.
- Support queue is always current and manageable
- No manual ticket triage or cleanup work
- Leadership sees real open ticket volume, not clutter
Setup
Build it in a few focused steps.
- 1Connect HubSpot to Notis.
- 2Create an automation with trigger 'Run every Monday at 9am' (or preferred day/time).
- 3Tell Notis: 'Every week, archive tickets that have been closed for more than [N] days.'
- 4Choose your notification channel.
- 5Wait for the first run—old tickets are archived automatically.
Questions about this workflow
How old do tickets need to be before they're archived?
You decide. Say: 'Archive tickets closed more than 30 days ago' or '7 days'—your preference.
Can I exclude certain ticket types?
Yes. Say: 'Archive resolved tickets except those tagged as Critical or Reference.'
Is archiving reversible?
Archived tickets can be un-archived in HubSpot if needed. It's not permanent deletion.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Hubspot. A trigger fires from one place; an action lands in another.
Asana triggers
Hubspot actions
Attachment Added to Task
Triggers when an attachment is added to a task.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
New Comment on Task
Triggers when a comment is added to a task in a project.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
New Task Created
Triggers when a new task is created in a project.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Task Updated
Triggers when a task is updated in a project.
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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