Connect Zendesk to Datascope
When something happens in Zendesk, Notis takes the next step in Datascope. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Datascope
Review recent Datascope findings for every new Zendesk ticket
When a Zendesk ticket arrives, pull recent Datascope findings so the reply starts with current field evidence.
Match new Zendesk tickets to Datascope ticket types
Use Datascope ticket type definitions to suggest the right finding category for each new Zendesk ticket.
Find matching Datascope answers for a Zendesk request
Search recent Datascope form answers when a Zendesk ticket asks about a field visit, inspection, or submission.
Add Datascope submission metadata to ticket investigations
Retrieve Datascope answers with form, user, timestamp, and GPS metadata to investigate a new Zendesk ticket.
Check generated Datascope files for a new Zendesk ticket
Look for recent Datascope PDFs or spreadsheets that may contain evidence needed to answer a Zendesk ticket.
Verify Datascope locations mentioned in Zendesk tickets
Look up Datascope locations when a new Zendesk ticket references a site, branch, or service address.
Look up Datascope list items referenced by support
Retrieve all elements from a Datascope metadata list when a Zendesk ticket asks about products, customers, or sites.
Retrieve exact Datascope item details for a Zendesk ticket
Fetch a specific Datascope list element when a new Zendesk ticket includes an item type and identifier.
Create a Datascope location from a site request in Zendesk
When a ticket requests a new site setup, create the Datascope location with its name, code, and coordinates.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Datascope. A trigger fires from one place; an action lands in another.
Zendesk triggers
Datascope actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Location
Tool to create a new location in DataScope with geographic coordinates. Use when you need to register a physical location with name and code identifiers.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get All Answers V2
Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.
New User Created
Triggered when a new user is created in Zendesk.
Get All Answers With Metadata
Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get all list elements
Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).
Get All Locations
Tool to retrieve all locations configured in the DataScope system. Use when you need to access location data including addresses, coordinates, and company associations.
Get Last Tickets
Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.
Get List Element
Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
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- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Datascope
Connect any two apps with Notis in the middle.
Zendesk and Datascope, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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