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Find recent field answers for every new user

Give onboarding the latest available answers without another manual search.

Trigger

New User Created

Triggered when a new user is created in Zendesk.

Action

Get All Answers V2

Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.

Why this helps

Teams cannot tell whether a new account has already submitted the information they need.

  • Finds recent intake data
  • Avoids duplicate requests
  • Makes onboarding more focused

Setup

Build it in a few focused steps.

  • 1Connect Zendesk and Datascope once in the Notis portal.
  • 2Create an automation instructing Notis to search recent Datascope answers relevant to each new Zendesk user.
  • 3Pick New User Created as the trigger.
  • 4Select a report destination and test with one user.

Questions about this workflow

Can I limit the date range?

Yes. Include a date range in the instruction when the user's context provides one.

How many answers are returned?

The action returns up to 200 answers per request and supports pagination.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Datascope. A trigger fires from one place; an action lands in another.

Zendesk triggers

Datascope actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Location

Tool to create a new location in DataScope with geographic coordinates. Use when you need to register a physical location with name and code identifiers.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get All Answers V2

Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Get All Answers With Metadata

Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get all list elements

Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).

ActionInstant

Get All Locations

Tool to retrieve all locations configured in the DataScope system. Use when you need to access location data including addresses, coordinates, and company associations.

ActionInstant

Get Last Tickets

Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.

ActionInstant

Get List Element

Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.

ActionInstant

Get Ticket Types

Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.

ActionInstant

Connect any two apps with Notis in the middle.

Zendesk and Datascope, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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