Connect Zendesk to Cloudinary
When something happens in Zendesk, Notis takes the next step in Cloudinary. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Zendesk to Cloudinary
View exampleCreate a Cloudinary folder for each new Zendesk ticket
Give every new support ticket a dedicated Cloudinary folder for screenshots, recordings, and other case media.
View exampleMap ticket media URLs to Cloudinary folders
Use each new Zendesk ticket to create an upload mapping for assets that belong to that case.
View examplePrepare a Cloudinary upload preset for new ticket media
When a ticket arrives, create or maintain an upload preset for support screenshots and recordings.
View exampleList Cloudinary assets related to a new ticket folder
When a ticket is created, inspect its Cloudinary folder and report the assets already available to the support team.
View exampleFind Cloudinary assets by ticket context
Use ticket details to retrieve Cloudinary assets carrying matching contextual metadata.
View exampleReport Cloudinary tags relevant to a new ticket
Review Cloudinary resource tags when a ticket arrives and send agents a focused list of available labels.
View exampleCreate a Cloudinary folder for each new Zendesk user
Create a customer media folder when a new Zendesk user is added, ready for future case evidence.
View exampleCreate a Cloudinary upload mapping for a new customer
Set up a customer specific mapping so future media URLs can route to the right Cloudinary location.
View exampleCreate a Cloudinary preset for new customer media
Prepare a named upload preset for assets associated with newly created Zendesk users.
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudinary. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudinary actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Folder
Tool to create a new asset folder. use when you need to organize assets into nested directories. use after confirming the folder path does not already exist.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Metadata Field
Tool to create a new metadata field definition. use when extending your metadata schema with new fields.
New User Created
Triggered when a new user is created in Zendesk.
Create Trigger
Tool to create a new webhook trigger for a specified event type. use after configuring your webhook endpoint and choosing the event type. example: "create a trigger for uploads to https://example.com/hooks/cloudinary"
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Create Upload Mapping
Tool to create a new upload mapping folder and url template. use when you need to dynamically map external url prefixes to a cloudinary asset folder before uploading files.
Create Upload Preset
Tool to create a new upload preset. use when defining centralized upload options (tags, formats, transformations, etc.) before asset uploads.
Delete Derived Resources
Tool to delete derived assets. use when you need to remove specific derived assets by their ids. example: "delete derived assets with ids [id1, id2]".
Delete Metadata Field Datasource Entries
Tool to delete datasource entries for a specified metadata field. use when you need to soft-delete (inactivate) specific entries in a field's datasource. example prompt: "delete entries ['color1','color2'] from metadata field 'color id'"
Delete Folder
Tool to delete an empty asset folder. use when the folder is confirmed empty and you need to remove it.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
Watch every run.
Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.
- Full run history with inputs, outputs and traces
- Replay any run with edited inputs
- Approval inbox, confirm via chat in one tap
- Audit logs for compliance teams
Automations
Inbox
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1 monthEverything in the box.
Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
Full observability
Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Zendesk and Cloudinary
Connect any two apps with Notis in the middle.
Zendesk and Cloudinary, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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