Check moderation status while triaging tickets
Know whether a reported asset is waiting for review.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Get Resources in Moderation
Tool to retrieve assets in a moderation queue by status. use after moderation to process pending or reviewed assets.
Why this helps
Support agents cannot tell if a content problem is caused by moderation state or delivery.
- Clearer content issue triage
- Faster escalation
- Less duplicate checking
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Cloudinary once.
- 2Create an automation for moderation checks.
- 3Describe the moderation status and asset clues to use from the ticket.
- 4Pick New Zendesk Ticket and a report channel.
- 5Test with a ticket tied to a moderated asset.
Questions about this workflow
Which moderation status should be checked?
State the status you want Notis to retrieve, such as pending or reviewed.
Can it summarize several assets?
Yes, ask for a grouped summary.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Cloudinary. A trigger fires from one place; an action lands in another.
Zendesk triggers
Cloudinary actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Zendesk and Cloudinary, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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