Connect Zendesk to Ascora

When something happens in Zendesk, Notis takes the next step in Ascora. Describe what you want in plain English, or start from one of the examples below.

When this happens · Trigger

Do this · Action

Build an automation Browse examples

Examples

Ways Notis can move work from Zendesk to Ascora

View example

Check Ascora before onboarding a new Zendesk user

When Zendesk creates a user, look for matching customers in Ascora so your team can avoid duplicate records.

View example

Add Ascora job context to new Zendesk tickets

When a Zendesk ticket arrives, retrieve relevant Ascora jobs so support can respond with current field work context.

View example

Turn Zendesk quote requests into Ascora quotations

When a new ticket contains a clear quote request, have Notis prepare an Ascora quotation from the available customer and job details.

View example

Prepare a quotation for a new Zendesk user

When a new Zendesk user arrives with a defined service need, create an Ascora quotation from the onboarding details.

View example

Verify the customer behind a Zendesk ticket

When a ticket is created, retrieve Ascora customers using the identity details available in the request.

View example

Review open Ascora jobs for new Zendesk users

When a Zendesk user is created, retrieve related Ascora jobs to reveal active work before onboarding continues.

View example

Remove an Ascora customer after a confirmed Zendesk request

When a Zendesk ticket clearly requests account removal, confirm the customer record and delete it in Ascora.

View example

Clean up a confirmed duplicate Ascora customer

When a new Zendesk user exposes a confirmed duplicate, remove the specified Ascora customer after checking that it exists.

View example

Create an Ascora quotation from a scoped support ticket

When a Zendesk ticket contains a complete scope of work, create an Ascora quotation and report the result to your team.

Supported Triggers and Actions

Notis builds workflows that link Zendesk to Ascora. A trigger fires from one place; an action lands in another.

Zendesk triggers

Ascora actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Delete Customer

Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Create Quotation

Tool to create a new quotation. use when submitting a customer quote request via the ascora api.

ActionInstant

New User Created

Triggered when a new user is created in Zendesk.

TriggerInstant

Delete Customer

Tool to delete a specific customer by id. use after confirming the customer exists.

ActionInstant

New Zendesk Ticket

Triggers when a new ticket is created in a specified Zendesk view.

TriggerPolling

Get Customers

Tool to retrieve a list of customers. use after authenticating with your api key.

ActionInstant

Get Jobs

Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.

ActionInstant

Trigger Types

Four ways to start an automation.

A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.

Integration triggers

Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.

New Notion pageStripe chargeCalendar event

Webhook triggers

A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.

Any HTTP POSTCustom backendIoT event

Works with

ZapierPipedream

Most used

Recurring triggers

Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.

Daily · 8:00HourlyWeekdays only

Coming soon

Database triggers

Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.

Row insertedValue > limitQuery match

Why AI automation

Classic automation breaks. AI adapts.

Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.

Classic automationAI automation

Cost

$ · pay per run

$$ · AI models per run

Reliability

Breaks on schema change

Adapts to format changes

Setup

Click 8 dropdowns

Describe it in English

Handles fuzzy

Hard-coded fields only

Reads intent, summarises

Human in loop

Bolted on

Built in · approval inbox

Maintenance

You own every break

Self-heals · we own it

Ease of use

Describe it. Notis builds it.

Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.

You · in the Notis Builder

NEW

“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”

Notis built this automation:

TriggerRow added to "Q4 OKRs"

Condition✦Status = "Blocked"

AI step✦Summarise the blocker in plain English

ActionDM the row owner with summary

Timeout✦No reply in 24h → ping you

Observability

Watch every run.

Notis Desktop is Mission Control for your AI automations. See every run, replay, edit, or rewind. Set approval gates so Notis pauses before destructive actions.