Process confirmed customer removal requests from Zendesk
Route a clear removal request to Ascora with an explicit existence check first.
Trigger
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Action
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Why this helps
Account removal requests require careful confirmation, yet manual handoffs can leave stale records behind.
- Create a consistent review path
- Avoid deleting the wrong record
- Reduce stale customer data
Setup
Build it in a few focused steps.
- 1Connect Zendesk and Ascora in Notis once.
- 2Create an automation instructing Notis to delete an Ascora customer only when the ticket clearly authorizes removal, after confirming the customer exists.
- 3Pick New Zendesk Ticket as the trigger.
- 4Choose a report channel for confirmations, skips, and errors.
- 5Test with one authorized example and verify the result carefully.
Questions about this workflow
Will this delete a customer from Zendesk too?
No. The allowed action deletes the specific Ascora customer record only.
What if the ticket is ambiguous?
Tell Notis to stop and report it for human confirmation instead of deleting anything.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zendesk to Ascora. A trigger fires from one place; an action lands in another.
Zendesk triggers
Ascora actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Delete Customer
Tool to delete a specific customer by id. use when you need to remove a customer after confirming its existence.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Quotation
Tool to create a new quotation. use when submitting a customer quote request via the ascora api.
New User Created
Triggered when a new user is created in Zendesk.
Delete Customer
Tool to delete a specific customer by id. use after confirming the customer exists.
New Zendesk Ticket
Triggers when a new ticket is created in a specified Zendesk view.
Get Customers
Tool to retrieve a list of customers. use after authenticating with your api key.
Get Jobs
Tool to retrieve jobs. use when you need to filter and paginate job listings from ascora.
Connect any two apps with Notis in the middle.
Zendesk and Ascora, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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