Create PDF records for important WhatsApp status changes
When a message status changes, capture the event details in a PDF record for review or documentation.
Trigger
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
Action
Create PDF Asynchronously
Tool to queue asynchronous PDF generation via webhook. Use when you need to generate a PDF in the background and receive the result via a webhook.
Why this helps
Important delivery status changes can be easy to miss when they are buried among routine WhatsApp activity.
- Capture selected message status changes for later review.
- Reduce the chance that an important status update is overlooked.
- Create a consistent PDF record from event details provided by WhatsApp.
Setup
Build it in a few focused steps.
- 1Connect WhatsApp and Craftmypdf once in the Notis portal.
- 2Create an automation in the portal or tell Notis to create one from any channel.
- 3Describe the outcome in one instruction: identify status changes that need documentation and queue a PDF using only the event details and a suitable available template.
- 4Pick WhatsApp Message Status Updated as the trigger and choose where run reports should go.
- 5Test with one real status update delivered by the WhatsApp webhook.
Questions about this workflow
Can this trigger poll WhatsApp for status updates?
No. WhatsApp Cloud API does not provide a native polling endpoint for message status. This trigger receives status updates by real-time webhook delivery.
Can it send a follow-up WhatsApp message?
No. The listed action queues a PDF for generation. It does not send a WhatsApp follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Whatsapp to Craftmypdf. A trigger fires from one place; an action lands in another.
Whatsapp triggers
Craftmypdf actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Editor Session
Tool to create an embeddable editor session URL for a template. Use when you need to embed the PDF editor for a specific template.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create PDF Asynchronously
Tool to queue asynchronous PDF generation via webhook. Use when you need to generate a PDF in the background and receive the result via a webhook.
Message Status Updated
Triggers when a WhatsApp message status changes. IMPORTANT LIMITATION: WhatsApp Cloud API does not provide a native polling endpoint for message status. Status updates are ONLY delivered via webhooks in real-time. This trigger cannot directly poll the WhatsApp API for status updates. This trigger will return empty results as WhatsApp does not support this operation. To track message status updates, you must: 1. Set up a webhook endpoint to receive status notifications from WhatsApp 2. Store the webhook data in your own database 3. Use a different mechanism to query your stored webhook data For more information, see: - https://developers.facebook.com/docs/whatsapp/cloud-api/webhooks
List PDF Templates
Tool to retrieve a paginated list of PDF templates. Use when you need to browse available templates before generating a PDF.
New Message Received
Triggered in real time when your WhatsApp Business number receives an inbound message from a customer (text, media, location, or contact). Delivered via the Cloud API webhook.
Interactive Reply Received
Triggered when a customer taps a quick-reply button or selects an option from an interactive list message you sent.
Message Template Status Update
Triggered when the review status of a WhatsApp message template changes — for example approved, rejected, or flagged — on your WhatsApp Business Account.
Connect any two apps with Notis in the middle.
Whatsapp and Craftmypdf, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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