Keep Telegram community joins visible in Intercom
Make a new community join easier to notice by adding a clear signal to the matching Intercom contact.
Trigger
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Action
Add tag to a contact
You can tag a specific contact. this will return a tag object for the tag that was added to the contact.
Why this helps
A founder may welcome new members in Telegram but miss the chance to connect that event to customer follow-up.
- Make new community members easier to identify in Intercom.
- Reduce the effort of manually recording group joins.
- Support timely onboarding follow-up when a member is also a customer.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Intercom to Notis once; the bot must belong to the group or supergroup.
- 2Create the automation in the portal or tell Notis what to do in plain language.
- 3In one instruction, ask Notis to tag the matching Intercom contact when a new member joins the group.
- 4Choose New Chat Member and select a channel for run reports.
- 5Test with a new member example and confirm the tag on the matching contact.
Questions about this workflow
Will this create an Intercom contact for every group member?
This workflow tags a matching contact. Ask Notis to act only when it can identify an existing Intercom contact.
Does it trigger when the bot is added?
The event includes a new member joining, including when the bot itself is added, so the instruction can exclude the bot.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Intercom. A trigger fires from one place; an action lands in another.
Telegram triggers
Intercom actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add subscription to a contact
You can add a specific subscription to a contact. in intercom, we have two different subscription types based on user consent - opt-out and opt-in: 1.attaching a contact to an opt-out subscription type will opt that user out from receiving messages related to that subscription type. 2.attaching a contact to an opt-in subscription type will opt that user in to receiving messages related to that subscription type. this will return a subscription type model for the subscription type that was added to the contact.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add tag to a contact
You can tag a specific contact. this will return a tag object for the tag that was added to the contact.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Assign conversation
Assigns a conversation to a specific admin or team in intercom
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Attach a contact to a company
You can attach a company to a single contact.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Close conversation
Closes a conversation in intercom, marking it as resolved
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create a collection
You can create a new collection by making a post request to `https://api.intercom.io/help center/collections.`
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Create an article
You can create a new article by making a post request to `https://api.intercom.io/articles`.
Create a note
You can add a note to a single contact.
Connect any two apps with Notis in the middle.
Telegram and Intercom, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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