Look up Helpwise teams from Telegram
Check which teams are available in Helpwise with a quick request in Telegram.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Get Helpwise Teams
Tool to retrieve Helpwise teams. Use when you need to list and paginate all teams for assignment or management.
Why this helps
When you cannot remember the current team list, opening another tool to look it up breaks your flow.
- Check available teams where you are already working.
- Avoid a separate directory lookup.
- Keep assignment planning grounded in the current team list.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Helpwise to Notis once in the portal.
- 2Create an automation in the portal or describe the lookup to Notis in plain language.
- 3Use one instruction asking Notis to retrieve Helpwise teams when you request the team list in Telegram.
- 4Select New Message Received as the trigger and choose a channel for run reports.
- 5Test by asking for the teams available in Helpwise.
Questions about this workflow
Does this assign a conversation to a team?
No. It retrieves the available teams so you can review them.
Can I make the request on demand?
Yes. Describe the request phrase in the automation instruction and message Notis in Telegram when you need the list.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Helpwise. A trigger fires from one place; an action lands in another.
Telegram triggers
Helpwise actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create attachment
Tool to upload a new attachment. Use when you need to send a file to Helpwise and receive its attachment metadata.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add note to conversation
Tool to add a note to a conversation. Use after obtaining the conversation_id to provide context.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Create Helpwise Team
Tool to create a new team. Use when you need to group users under a team. Use after confirming unique team name.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Create Helpwise Webhook
Tool to create a new webhook in Helpwise. Use when you need to receive event notifications for conversations, messages, or other triggers.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Delete Contact
Tool to delete a contact. Use when you need to remove an existing contact by its unique identifier. Implements robust endpoint probing similar to DeleteWebhook: tries multiple paths and HTTP methods to accommodate dev-apis variations, with user-scoped fallbacks.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Delete Helpwise Conversation
Tool to delete a conversation. Use when you need to permanently remove a conversation by its ID after confirming the ID is correct.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Delete Mailbox
Tool to delete a mailbox. Use when you need to remove an existing mailbox by its unique identifier.
Delete Helpwise Message
Tool to delete a message. Use when you need to permanently remove a message by its ID after confirming the ID is correct.
Connect any two apps with Notis in the middle.
Telegram and Helpwise, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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