Make customer appreciation easier to repeat
Capture the feeling of a customer win once, then keep a reusable handwritten thank-you message ready for the next one.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create Template
Tool to create a new template for the current user. Use when you need to save a new message template for sending handwritten cards.
Why this helps
Writing each appreciation note from scratch adds work to a moment that should feel rewarding.
- Turn a positive moment into a reusable starting point.
- Spend less time deciding what to write.
- Keep appreciation from slipping behind other work.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Handwrytten to Notis once through the portal.
- 2Create an automation in the portal or tell Notis conversationally what outcome you want.
- 3Use one plain-language instruction asking Notis to recognize Telegram messages announcing customer wins and create a concise Handwrytten thank-you template.
- 4Select New Message Received as the trigger, choose a run-report channel, and test with one real win announcement.
Questions about this workflow
Does the template send a card automatically?
No. This workflow creates a reusable template. Use a separate workflow or your usual Handwrytten process when you are ready to order a card.
Can I specify the tone?
Yes. Include your preferred tone and the details to preserve in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Handwrytten. A trigger fires from one place; an action lands in another.
Telegram triggers
Handwrytten actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Recipient
Tool to add a recipient address to the user's addressbook in Handwrytten. Use when you need to store a new recipient for sending handwritten cards.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Calculate Order Taxes
Tool to calculate taxes for Handwrytten basket orders. Use without any parameters for basket orders, or optionally provide order details to calculate taxes for a specific order (experimental).
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Check Authentication
Tool to verify API key authentication validity for Handwrytten. Use when you need to test if the API credentials are valid and properly configured.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Clear Basket
Tool to clear all items from the shopping basket. Use when you need to empty the basket and remove all pending items before starting a new order or canceling the current selection.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Create Template
Tool to create a new template for the current user. Use when you need to save a new message template for sending handwritten cards.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Create User Address
Tool to create a new user address in Handwrytten. Use when adding a new return address to a user's profile for sending handwritten cards.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Delete Custom Image
Tool to delete a custom image/logo from Handwrytten. Use when you need to remove a previously uploaded custom image or logo from your account.
Delete Recipient Address
Tool to delete one or more recipient addresses from user's profile. Use when you need to remove saved recipient addresses. Provide either address_id for single deletion or address_ids for bulk deletion.
Connect any two apps with Notis in the middle.
Telegram and Handwrytten, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Handwrytten.