Keep Telegram enquiries actionable
Let Notis turn a complete inbound enquiry into a Capsule party, giving you a reliable place to pick up the conversation later.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Create Capsule CRM Party
Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.
Why this helps
Enquiries often arrive between other messages, making it difficult to separate a potential customer from everyday chat.
- Give potential customer details a consistent place to live.
- Reduce the chance of overlooking a good enquiry.
- Return to the conversation with less searching.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Capsule CRM to Notis once through the portal.
- 2Create a portal automation with one instruction to create a Capsule party when an enquiry contains enough contact details.
- 3Choose Telegram New Message Received as the trigger and set a channel for run reports.
- 4Send one representative enquiry and review the new Capsule party.
Questions about this workflow
Can it ignore questions that do not identify a contact?
Tell Notis to create a party only when the enquiry includes identifying contact details.
Can this update an existing party instead?
This workflow uses the create-party action. For existing contacts, use a separate prompt and the update-party action after identifying the record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Capsule crm. A trigger fires from one place; an action lands in another.
Telegram triggers
Capsule crm actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Capsule CRM Party
Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Party
Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
List Deleted Opportunities
Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
List deleted parties
Tool to retrieve parties deleted since a given date. use when you need to sync deletions.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List Entries By Date
Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Organisation Employees
Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List Parties
Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.
List Projects
Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.
Connect any two apps with Notis in the middle.
Telegram and Capsule crm, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business Capsule crm.