Keep Capsule contact details current from Telegram
When someone shares a clear correction for an existing contact, ask Notis to update the Capsule party so the next follow-up starts with better information.
Trigger
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Action
Update Capsule CRM Party
Tool to update an existing person or organisation (party) in capsule crm. use when you need to modify specific fields of a party after confirming its id. example: "update party 11587 to remove phone number 12136 and add a new work email."
Why this helps
Small corrections to contact details can be easy to forget, leaving outdated information in the CRM.
- Apply clear corrections while they are fresh.
- Reduce forgotten CRM maintenance tasks.
- Keep contact details more reliable for future follow-up.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Capsule CRM to Notis once through the portal.
- 2Create an automation prompt asking Notis to update an existing Capsule party only when the message clearly identifies the party and the corrected detail.
- 3Choose Telegram New Message Received and a channel for run reports.
- 4Use a real or safe sample correction and verify the intended Capsule party changed.
Questions about this workflow
What if the message does not identify the existing party?
Tell Notis to skip the update and report that it could not safely identify the party.
Can it change any party field?
The action updates an existing person or organisation; specify the intended correction clearly in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Capsule crm. A trigger fires from one place; an action lands in another.
Telegram triggers
Capsule crm actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Capsule CRM Party
Tool to create a party in capsule crm. use when you have collected a person's or organisation's details and need to add a new record.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Party
Tool to fully delete a specific party (person or organisation) from capsule crm. use when you need to completely remove a party after confirming no active references remain.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
List Deleted Opportunities
Tool to list opportunities deleted or restricted since a given date. use when you need to identify recently deleted or restricted opportunities.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
List deleted parties
Tool to retrieve parties deleted since a given date. use when you need to sync deletions.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
List Entries By Date
Tool to list notes, emails, and completed party tasks in descending order by entry date. use when you need the most recent entries first after authenticating.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
List Organisation Employees
Tool to list employees linked to a specific organisation (party). use when you need to retrieve all employees under a given organisation.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
List Parties
Tool to list all parties (contacts) on the account. use when you need to fetch contacts with optional filters or embed additional related data.
List Projects
Tool to list projects (cases) from capsule crm. use when you need a paginated or filtered view of projects.
Connect any two apps with Notis in the middle.
Telegram and Capsule crm, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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