Check customer status from a Telegram button
Give a customer-check button a useful next step: search Altoviz for the email tied to the Telegram interaction.
Trigger
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Action
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Why this helps
A user may confirm they need billing help, but the customer lookup still becomes a separate task to remember.
- Turn an explicit button choice into a customer lookup.
- Keep customer verification connected to the bot conversation.
- Review the result in the run report.
Setup
Build it in a few focused steps.
- 1Connect Telegram and Altoviz to Notis once through the portal.
- 2Create an automation in the portal and instruct Notis to look up the Altoviz customer by email when the relevant Telegram inline button is tapped.
- 3Select Telegram Callback Query Received as the trigger and choose a run-report channel.
- 4Test the button with a real interaction containing the email to check.
Questions about this workflow
Can the action check any customer field?
This action finds a customer by email and returns customer details.
Does the tap update the customer?
No. It performs a lookup only.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Telegram to Altoviz. A trigger fires from one place; an action lands in another.
Telegram triggers
Altoviz actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Product
Creates a new product in the altoviz system. this tool allows for the independent creation of a product with all necessary details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Product
This tool allows you to delete an existing product from altoviz. the action permanently removes the product from the system.
New Message Received
Triggered when your bot receives a new message in a private chat, group, or supergroup. To receive every message in a group, Privacy Mode must be disabled for the bot in BotFather.
Find Contact by Email
This tool allows searching for contacts in altoviz using an email address. the action is independently executable and returns contact details if found.
New Channel Post
Triggered when a new post is published to a channel where your bot is an administrator.
Find Customer by Email
This tool allows you to find a customer in altoviz by their email address. this is a standalone action that doesn't require any resource ids or dependencies on other tools.
Callback Query Received
Triggered when a user taps an inline keyboard button attached to one of your bot's messages.
Find Product by Number
This tool allows users to find products in altoviz using the product number. it retrieves detailed product information including id, name, number, description, price, and other relevant metadata. it is a critical operation for product management in altoviz.
Message Edited
Triggered when a message in a chat your bot can see is edited by its sender.
Get Classifications List
This tool retrieves a list of classifications from the altoviz platform. classifications are essential for producing accounting registers from user-created invoices. it can fetch all classifications or filter them by type.
New Chat Member
Triggered when a new member joins a group or supergroup the bot belongs to, including when the bot itself is added.
Get Units List
This tool retrieves a list of all available units in the altoviz system. units are used for product measurements and quantity specifications in various transactions.
Get VAT Rates
This tool retrieves a list of all available vat rates from altoviz. it's essential for creating and managing invoices and quotes where vat calculations are required. it supports retrieving vat rates, validating them for different regions, and ensuring correct tax calculations in financial documents.
Connect any two apps with Notis in the middle.
Telegram and Altoviz, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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