Get DNS details for a domain raised in support
Turn a domain question into a concrete DNS lookup and a concise summary attached to its support context.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Lookup DNS Records
Tool to retrieve dns records for a given domain. use when you need dns lookup details.
Why this helps
Starting a domain investigation often means rebuilding context and manually opening another tool.
- Retrieve DNS records for a given domain.
- Keep the lookup tied to the originating issue.
- Make the first diagnostic action consistent.
Setup
Build it in a few focused steps.
- 1Connect Supportbee and Mx toolbox to Notis once in the portal.
- 2Create an automation named Retrieve DNS records for a reported domain.
- 3Add one plain-language instruction asking Notis to take the domain from the incoming webhook and relevant Supportbee context, then retrieve its DNS records.
- 4Select an incoming webhook trigger and choose the run-report channel.
- 5Test with one real support example that includes a domain.
Questions about this workflow
What information does this action retrieve?
Mx toolbox returns DNS record details for a given domain.
Is there a field mapping screen?
No. Describe how Notis should use the incoming context in the automation prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Supportbee to Mx toolbox. A trigger fires from one place; an action lands in another.
Supportbee triggers
Mx toolbox actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Supportbee and Mx toolbox, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Mx toolbox.