Check BIMI details for a reported brand display issue
When email brand presentation is part of a customer concern, make the BIMI lookup a clear, repeatable step.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Lookup BIMI Record
Tool to retrieve bimi (brand indicators for message identification) record for a domain. use when checking domain brand identity via bimi lookup.
Why this helps
Brand display reports can be difficult to investigate while context is spread between email and support tools.
- Retrieve BIMI records for the reported domain.
- Keep brand identity findings with support context.
- Make a specialized lookup easier to remember and repeat.
Setup
Build it in a few focused steps.
- 1Connect Supportbee and Mx toolbox to Notis once in the portal.
- 2Create an automation called Check BIMI for a brand display concern.
- 3Write one plain-language prompt asking Notis to use webhook context and Supportbee details to identify the domain and retrieve its BIMI record.
- 4Choose an incoming webhook trigger and a channel for run reports.
- 5Test with one representative domain and review the result.
Questions about this workflow
What does BIMI lookup retrieve?
It retrieves the BIMI record for a domain, related to brand indicators for message identification.
Can this start from a Supportbee event?
Supportbee trigger events are not available here, so an external tool or custom backend must send a Notis webhook.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Supportbee to Mx toolbox. A trigger fires from one place; an action lands in another.
Supportbee triggers
Mx toolbox actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Lookup BIMI Record
Tool to retrieve bimi (brand indicators for message identification) record for a domain. use when checking domain brand identity via bimi lookup.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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