Review bookings when a Stripe payment fails
Put the payment issue and booking context together so you can decide what follow-up is needed without searching two systems.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
Why this helps
A failed payment can be easy to miss when booking status and payment status live in separate tools.
- Surface relevant bookings for payment follow-up.
- Reduce manual searching across Stripe and Appointo.
- Keep a person in the loop before changing or canceling a booking.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Appointo once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a clear name.
- 3Tell Notis to use failed payment details to search for the related Appointo booking and summarize the match or explain when it cannot identify one.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports should go.
- 5Test with one real failed payment and verify the booking match before relying on the summary.
Questions about this workflow
Will this cancel the booking automatically?
No. This workflow looks up relevant bookings for review. A failed payment alone may not establish whether a booking should be canceled.
What if the payment cannot be matched to a booking?
Ask Notis to report that it could not identify a reliable match, so the case can be reviewed without acting on the wrong booking.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Appointo. A trigger fires from one place; an action lands in another.
Stripe triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
Product Created Trigger
Triggered when a product is created in Stripe
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
Subscription Added Trigger
Triggered when a subscription is added in Stripe
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Stripe and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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