Add Video Context to a Payment Failure Follow-Up
Give your support follow-up the Amara video details you specify when a payment intent fails.
Trigger
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
Action
View Video Details
Tool to view details of a specific video by id. use when you need complete metadata for a given video.
Why this helps
A payment failure can create an urgent follow-up, while finding the related content URL adds another context switch.
- Start a support context lookup when a payment intent fails.
- Include the Amara metadata for a supplied video URL in the run report.
- Reduce manual navigation during payment follow-up.
Setup
Build it in a few focused steps.
- 1Connect Stripe and Amara once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Describe the outcome in one instruction, including the video URL to retrieve after a payment failure.
- 4Pick the Stripe Payment Intent Failed trigger and choose where run reports go.
- 5Test with one real failure example and confirm the report includes the intended video details.
Questions about this workflow
Will this retry or change the payment?
No. The workflow retrieves video details in Amara. It does not retry or modify a Stripe payment.
What if the failed payment does not identify a video URL?
Supply the URL in the instruction or request context. Notis cannot determine an unprovided video relationship.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Stripe to Amara. A trigger fires from one place; an action lands in another.
Stripe triggers
Amara actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Tool to add a note to a subtitle set. use after retrieving the notes uri of the subtitle set.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Subtitle Language
Tool to create a new subtitle language for a video. use when you need to add a language track (iso 639-1 code) before uploading subtitles.
Charge Failed Trigger
Triggered when a direct charge fails in Stripe's legacy Charges API
Fetch Subtitles Data
Tool to fetch subtitle data for a video in a specific language. use when you need to retrieve subtitle segments after confirming video id and language code.
Checkout Session Completed Trigger
Triggered when a checkout session is completed in Stripe
Get Subtitle Language Details
Tool to retrieve details for a single subtitle language. use when you have video id and language code and need metadata about that language track.
Invoice Payment Succeeded Trigger
Triggered when an invoice payment is successful in Stripe
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Tool to get details on a specific team by slug. use when you need metadata for a single team.
Payment Intent Failed Trigger
Triggered when a payment intent fails in Stripe
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Product Created Trigger
Triggered when a product is created in Stripe
Get Video URL Details
Tool to get details for a specific video url. use when you have a public or embeddable video url and need its amara metadata (id, title, duration, thumbnails, etc.).
Subscription Added Trigger
Triggered when a subscription is added in Stripe
List Available Languages
Tool to get a list of all supported languages. use when you need to know available language options from amara.
Connect any two apps with Notis in the middle.
Stripe and Amara, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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