Keep new Notion customer records in Gorgias
Add a customer page in Notion and let Notis create the corresponding Gorgias customer record.
Trigger
Page Created
Triggers when a new Notion page is created. Customer optionally scopes with at most one of: - data_source_id: new row in this data source - parent_page_id: new sub-page under this page (immediate parent only) With neither set, fires for any new page in the workspace the integration has access to. Notion sends ~60s aggregation latency on most events.
Action
Create Customer
Creates a new customer in gorgias.
Why this helps
Entering the same customer information in separate systems takes attention away from serving customers.
- Reduce repeated customer record entry.
- Make new customer records available in Gorgias.
- Keep onboarding steps moving across tools.
Setup
Build it in a few focused steps.
- 1Connect Notion and Gorgias to Notis once through the portal.
- 2Create an automation in the portal or tell Notis what customer record outcome you want.
- 3Write one instruction asking Notis to create a Gorgias customer from each new Notion customer page.
- 4Choose Page Created as the trigger, pick a channel for run reports, and test with one real customer record.
Questions about this workflow
Can this run for only customer pages?
Scope Page Created to the appropriate parent page or data source when configuring the trigger, and describe the customer record condition in the prompt.
Does it update an existing customer too?
This workflow is for creating a customer. If your process needs matching and updates, state that clearly in the prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to Gorgias. A trigger fires from one place; an action lands in another.
Notion triggers
Gorgias actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Ticket Tags
Adds tags to a ticket in gorgias.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account Setting
Creates a new account setting in gorgias.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Create Customer
Creates a new customer in gorgias.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Create Team
Creates a new team in gorgias.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Create Ticket
Creates a new ticket in gorgias.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Delete Customer
Deletes a specific customer from gorgias.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Delete Customer Field Value
Deletes a specific field value for a customer in gorgias.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Delete Customers
Deletes multiple customers from gorgias.
Connect any two apps with Notis in the middle.
Notion and Gorgias, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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