Connect Notion to Gorgias
When something happens in Notion, Notis takes the next step in Gorgias. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Do this · Action
Ways Notis can move work from Notion to Gorgias
Turn a Notion customer issue into a Gorgias ticket
Create a Gorgias ticket when a new issue is added to a Notion database, so customer problems move into the support queue without a second round of entry.
Tag Gorgias tickets when Notion marks an escalation
When a Notion page's properties change to signal an escalation, add an escalation tag to the related Gorgias ticket for faster triage.
Turn a Notion support comment into Gorgias follow-up
Convert a new Notion comment with a customer follow-up request into a Gorgias ticket, so useful discussion leads to a tracked next step.
Create a Gorgias customer from a Notion customer page
When a new Notion page represents a customer record, create a corresponding Gorgias customer to help keep customer details available to support.
Reflect a Notion status change on a Gorgias ticket
When a Notion issue's status changes, update the related Gorgias ticket so customer support can see progress without checking another workspace.
Create a Gorgias customer update task from an outage note
When a Notion incident page's content changes with customer-impact details, open a Gorgias ticket to coordinate a customer update.
Tag Gorgias tickets for new refund requests in Notion
When a new Notion page records a refund request, add a refund-review tag to the related Gorgias ticket for easier queue triage.
Flag Gorgias tickets from customer feedback comments
When a Notion comment records actionable customer feedback, tag the related Gorgias ticket so it is easier to revisit and address.
Create a Gorgias review ticket for a VIP customer note
When a new Notion page records a VIP customer concern, create a Gorgias ticket so the concern has a clear support owner and next step.
Supported Triggers and Actions
Notis builds workflows that link Notion to Gorgias. A trigger fires from one place; an action lands in another.
Notion triggers
Gorgias actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Ticket Tags
Adds tags to a ticket in gorgias.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Account Setting
Creates a new account setting in gorgias.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Create Customer
Creates a new customer in gorgias.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Create Team
Creates a new team in gorgias.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Create Ticket
Creates a new ticket in gorgias.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Delete Customer
Deletes a specific customer from gorgias.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Delete Customer Field Value
Deletes a specific field value for a customer in gorgias.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Delete Customers
Deletes multiple customers from gorgias.
Four ways to start an automation.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a recurring schedule, and soon, your own database.
Integration triggers
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,000+ apps can start a workflow.
Webhook triggers
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Recurring triggers
Cron-style schedules run a workflow on the clock. Daily standups, hourly syncs, business-hours-only digests: the workhorse of Notis.
Database triggers
Watch a row, query, or threshold in your own database and fire the moment the data changes. Row inserted, value crosses a limit, query starts matching.
Classic automation breaks. AI adapts.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Describe it. Notis builds it.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
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Whatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
AI in the middle
Every step can include an LLM call: summarise, classify, extract, rewrite.
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Every run, every step, every input, all replay-able from Mission Control.
Human in the loop
Pause for approval. Notis pings you in chat with one-tap approve.
Self-healing
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
More ways to connect Notion and Gorgias
Connect any two apps with Notis in the middle.
Notion and Gorgias, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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